image003

image004

Frequently Asked Questions

Table of Contents

abstrbu1   How do I log into my account…?

abstrbu1   Where can I find out about my photos, I have not received them yet…?

abstrbu1   What charge cards do you accept …?

abstrbu1    Why does PayPal keep sending me back to your site without letting me pay….?

       abstrbu1    Can I pay without using PayPal…?

How do I log into my account?      

A:  You do not need to log into an account, that is for administrative purposes only.

Back to top

 Where can I find out about my photos, I have not received them yet…?

A:  Have you been to our web site and ordered photos?  We no longer send out photos until you select and order them from the web site. If you have ordered, and if it has not been a full two weeks, then they are possibly on their way.  If it has been over three weeks then they were possibly sent to the wrong address.  E-mail us for the fastest response.   We may not answer on show weekends or on travel days before and after the show.

 

Back to top

 

What charge cards do you accept…?

             A:   We accept Master Card and Visa & American Express.  Just fill out the spaces on your invoice and mail or fax it back to us.  Please remember to include your phone number and your e-mail address.

 

Back to top

 

 Why does PayPal keep sending me back to your site without letting me pay….?

A:  Paypal prefers that you accept cookies.  To Enable cookies:

 

                   Click on Tools on the main menu.

                   Select Internet Options.

                   Click on the Privacy tab.

                   Click on the Advanced button.

                   Check the checkbox labeled Override automatic cookie handling.

                   Check the checkbox labeled Always allow session cookies.

                   Click on the OK button.

                   Click on the OK button.

 

 

  Can I pay without using PayPal…?

A:  Yes you may fax your credit card information to:  636-333-0211

      Include your card number, expiration date, name as it appears on your card, zip code that the card is billed to, and the code on the back of the card.

     You may send a check to:

            Garden Studio, Inc.

            742 Vera Drive

            Arnold, MO 63010

 

 

Back to top

 

 

LLast revised: August 10, 2011